Privacy Policy

1. Introduction

ProQuote Electric (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, business name, email address, phone number, and trade accreditation details provided during registration.
• Financial & Billing Data: Payment details and transaction records processed securely via Apple App Store, Google Play, or Stripe.
• Customer Data: Contact information, site addresses, quotes, and invoices that you create and store within the application.
• Device & Usage Data: IP address, device type, operating system version, and app performance metrics.

3. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our quoting and invoicing services.
• Process transactions and send quote/invoice notifications to your clients.
• Provide customer support and respond to your inquiries.
• Ensure security, prevent fraudulent activity, and comply with UK legal obligations.

4. Data Storage and Security

Your data is encrypted in transit using SSL/TLS protocols and stored securely at rest in enterprise-grade UK/EU cloud infrastructure. We implement strict access controls to ensure your financial and customer data remains confidential.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers strictly to deliver core app functionality (e.g., Supabase for database hosting, Resend for email delivery, and Stripe for card payments).

6. Your Rights under UK GDPR

Under UK General Data Protection Regulation (UK GDPR), you have the right to access, rectify, port, or request erasure of your personal data at any time. To exercise these rights, please contact us at support@proquoteelectric.co.uk.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please visit our Contact Page or email us directly at support@proquoteelectric.co.uk.